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support@dogzhaven.com

1-888-611-0411

Mon-Fri 9am-3pm Eastern

FAQ

   We ship from our partnered warehouses & factories located in the US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

   It will usually take 12-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand, and period and shipping location.

   It will take usually between 3-5 business days.

  You can place an order from any country, we ship Worldwide.

   Yes, shipping is Free Worldwide on all items.

   We process all orders in USD, CAD, INR, GBP, AUD, EUR, JPY.

   Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 48 hours.

   All inquiries can be forwarded to support@dogzhaven.com

   We accept all Major Credit Cards: Visa, Mastercard, Discover and also Amex.

   You can be absolutely sure that all purchases here are safe and secure.

   We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

  For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

 

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